Sales and Customer Experience

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2 min read

Workplace culture and productivity go hand in hand

Thanks to Michael Valocchi from Cognizant I was pointed in the direction of Charles Duhigg’s book, Smarter Faster Better - The...

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Developing a sales learning journey focusing on key account management

What are the sales skills needed to strategically manage key accounts and build customer loyalty? For Typsy, a hospitality learning...

3 min read

Creating opportunities to generate after sales revenue and elevate customer service

Cycle & Carriage is Southeast Asia’s leading automotive group and the largest distributor of Mercedes-Benz in the region. As Southeast...